Print Issues On Card Printer

Posted on March 18, 2021November 18, 2022 by Adminsoft

Print Issues On Card Printer

The print is too light

1. Printer may need cleaning
2. Increase color intensity
3. Ribbon may be old or defective; replace a new ribbon
4. Increase head resistance.

Spotty on barcode

1. Printer may need cleaning
2. Cards or transport roller have contamination. Use cleaning cards.
3. Monochrome settings may need adjustment.
4. Increase head resistance.

White or colored spots on cards

1. Cards or print heads have contamination. Use cleaning cards.
2. Spots may be shown due to dirt on the transport roller. The transport roller may need cleaning.

Yellow spots

This may be caused by oil residue on the transport roller. Use a cleaning card to clean the transport roller.

White horizontal lines

1. Dust or particles are stuck to the printhead. Use a Cleaning Card to clean the printer or use a Cleaning Pen or Cleaning Swab to clean the printhead manually.
2. Printhead has damaged elements and needs to be replaced.

Blurry letters or images

The card may not be traveling properly due to dirty rollers. This disturbs the timing of when the color panels on the ribbon lay down on the card as it prints. Run a cleaning procedure.

Rio Pro Card Printer Cleaning

Posted on January 17, 2021November 17, 2022 by Adminsoft

Printer cleaning consists of three parts. The cleaning rollers clean the card; the cleaning pen cleans the print head; the cleaning card cleans all the rollers in the machine.

Three parts are indispensable: Use the cleaning pen to clean the print head. It can better protect the print head and prolong its service life of the print head. It is recommended to purchase related cleaning kits.

Rio Pro Card Printer Cleaning

To keep your Rio Pro working properly, you should clean the printer every time you change the dye film ribbon.
To do this, you need a Rio Pro turned on, a new cleaning card, and a cleaning pen as well as the new Cleaning Roller Assembly.

Magicard M9005-761 Card Printer Cleaning Kit 10 T-Type Long Card, 1 Cleaning Pen, 5 Cleaning Rollers. For the Magicard Rio, Tango and Avalon printers.

Steps for cleaning Rio Pro:

It is recommended to use a cleaning card to clean all the spindles in the machine and replace the cleaning rollers after each roll of ribbon is used. If the machine is in a relatively bad working environment, please shorten the interval between two cleanings and increase the number of cleanings.

1. First, remove the card hopper and open the printer to remove the dye film ribbon and the blue sticky roller underneath it. Remove the metal bar from this blue roller, and set it aside in a safe place.
2. Use the menu on the front of the printer and navigate to the cleaning rollers option. Use the keys to work through the guidance messages ensuring your printer is ready for cleaning.
3. Open the pouch containing the new cleaning card and remove the card. Select “yes” on the printer, and insert the cleaning card. While the card is in the printer, the parts left by the printing process are removed with the alcohol in the card.
4. Flipping the card and repeating this process at least two to four times in order to get everything really clean. The cleaning process takes only a few seconds, and when it’s done you can clearly see the result.
5. Sometimes the Rio Pro’s rollers may be really dirty. In this case, you need to manually clean. Leave the automatic clean mode, and select move card from the main menu.
6. For the cleaning card in half, press it onto the main middle roller while holding down one of the move card buttons. Move the cleaning card back and forth for around 15 to 20 seconds. You can clearly see the dirt and debris removed by this process.
7. You may also wish to clean the Rio intake roller. Turn the printer around and pulled the upward move card button while pressing the cleaning card onto the Rio roller for 15 to 20 seconds. Again, this cleaning process leaves a clear result.
8. Finally, it is important to clean the printhead on the Rio pro. Gently move the pen across the printhead to remove any dust or residue.
9. After cleaning you’ll install a new sticky roller to the printer. Remove the roller from the dye film box, and insert the metal bar which you set aside earlier. Unwrap the roller and snap it into place directly above the orange roller towards the back of the unit. Removed the new roller dye film from the box and unwrap it. Place the dye film into the printer.
10. Gently close the lid of the printer and replace the card hopper in the back of the unit.
Your Rio Pro is clean and ready to print.

Have You Cleaned Your Card Printer?

Posted on November 17, 2019November 17, 2022 by Adminsoft

How often do you clean your card printer? Which brand you are using? Evolis, Magicard or Datacard ?

Do you remember when was the last time you cleaned your card printer? If not, you should pay more attention to your printer cleaning.

Many card printers contain a cleaning system to clean card when it is printing. But the components very easy to attract dust and debris as plastic cards have a high static charge. So if you have not cleaned your card printer regularly, it will reduce the quality of the print, resulting in fuzzy images.

It takes you just a short time and a few steps to do the cleaning job.

Have You Cleaned Your Card Printer?

Here are three basic steps:

1. Remove the ribbon.

2. Insert the cleaning card into the feeder.

3. Put back the ribbon.

Where do you get the printer cleaning kits?

Yousite provides various cleaning kits compatible with most hot brands in the market, such as Evolis, Magicard, Datacard, and many more. Click here for more information about Yousite cleaning kits.

How often should you clean your printer?

If you are using color ribbons, it is the best time to perform a cleaning cycle when you change your ribbon. When you use monochrome ribbons, you can perform a cleaning cycle per week or per month depending on the usage frequency of printing. It is recommended to set the firmware prompt to approximately every 250 cards.

If there are unprinted lines on the card printed, you should clean the printhead. We supply thermal printer cleaning pens and cleaning swabs to effectively clean the contaminant build-up on the printhead. If unprinted lines still exist, they may have permanent damage to your printhead. You will have to replace it.

Clean your printer regularly to prevent jams or other minor issues by using the automatic cleaning feature that’s available on most printers. Manually clean the paper rollers with a damp cloth to remove dirt and debris.

So if you want to buy any cleaning products for card printer cleanings, such as cleaning pens, cleaning swabs, cleaning wipes, or cleaning kits, please just feel free to contact us!