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Print Issues On Card Printer

Print Issues On Card Printer

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Print Issues On Card Printer

The print is too light

Possible Causes:

  • Low or inconsistent ribbon quality
  • Dirty printhead
  • Incorrect printer settings
  • Low-quality cards or damaged cards

Troubleshooting:

  • Clean the printhead: Dust, debris, or ink residue can affect print quality. Use a printer-specific cleaning kit or cleaning cards to clean the printhead.
  • Check the ribbon: Make sure you’re using the correct ribbon type for your printer. A faulty or low-quality ribbon can cause poor print quality.
  • Adjust printer settings: Check the print density and contrast settings in your printer driver. Ensure they are optimized for your current print job.
  • Use quality cards: Ensure that you’re using high-quality cards suitable for your printer. Damaged or low-quality cards can cause print quality issues.

Spotty on barcode

Possible Causes:

  • Printhead misalignment
  • Ribbon wrinkles or damage
  • Incorrect card thickness
  • Faulty printhead

Troubleshooting:

  • Check for ribbon damage: Make sure the ribbon is properly aligned and not wrinkled or torn.
  • Re-align the printhead: Some card printers allow you to recalibrate the printhead for even prints.
  • Inspect the cards: Ensure that you’re using the correct thickness of cards for your printer’s specifications. Cards that are too thick or too thin can cause uneven printing.
  • Check the printhead: If the printhead is damaged or not making good contact with the card, it could cause lines or stripes. In some cases, you may need to replace the printhead.

White or colored spots on cards

1. Cards or print heads have contamination. Use cleaning cards.
2. Spots may be shown due to dirt on the transport roller. The transport roller may need cleaning.

Yellow spots

This may be caused by oil residue on the transport roller. Use a cleaning card to clean the transport roller.

Color Inaccuracy or Misprints (Wrong Colors)

Possible Causes:

  • Incorrect ribbon installation (wrong color panels installed)
  • Incorrect printer color settings
  • Printhead damage
  • Dirty or misaligned printhead

Troubleshooting:

  • Check the ribbon cartridge: Ensure the ribbon is installed correctly, with the correct color panels in place. If the ribbon is reversed, it will cause color issues.
  • Verify color settings: Ensure that the color profiles and settings in your printer driver match the desired output.
  • Clean the printhead: A dirty printhead can cause misprints and color inaccuracies. Use a printer cleaning kit to clean the printhead.

White horizontal lines

1. Dust or particles are stuck to the printhead. Use a    Cleaning Card to clean the printer or use a Cleaning Pen or Cleaning Swab to clean the printhead manually.
2. Printhead has damaged elements and needs to be replaced.

Blurry letters or images

The card may not be traveling properly due to dirty rollers. This disturbs the timing of when the color panels on the ribbon lay down on the card as it prints. Run a cleaning procedure.

Have You Cleaned Your Card Printer?

Have You Cleaned Your Card Printer?

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How often do you clean your card printer? Which brand you are using? Evolis, Magicard or Datacard ?

Do you remember when was the last time you cleaned your card printer? If not, you should pay more attention to your printer cleaning.

Many card printers contain a cleaning system to clean card when it is printing. But the components very easy to attract dust and debris as plastic cards have a high static charge. So if you have not cleaned your card printer regularly, it will reduce the quality of the print, resulting in fuzzy images.

It takes you just a short time and a few steps to do the cleaning job.

Have You Cleaned Your Card Printer?

Have You Cleaned Your Card Printer?

 

Here are three basic steps:

1. Remove the ribbon.

2. Insert the cleaning card into the feeder.

3. Put back the ribbon.

Where do you get the printer cleaning kits?

Yousite provides various cleaning kits compatible with most hot brands in the market, such as Evolis, Magicard, Datacard, and many more. Click here for more information about Yousite cleaning kits.

How often should you clean your printer?

If you are using color ribbons, it is the best time to perform a cleaning cycle when you change your ribbon. When you use monochrome ribbons, you can perform a cleaning cycle per week or per month depending on the usage frequency of printing. It is recommended to set the firmware prompt to approximately every 250 cards.

If there are unprinted lines on the card printed, you should clean the printhead. We supply thermal printer cleaning pens and cleaning swabs to effectively clean the contaminant build-up on the printhead. If unprinted lines still exist, they may have permanent damage to your printhead. You will have to replace it.

Clean your printer regularly to prevent jams or other minor issues by using the automatic cleaning feature that’s available on most printers. Manually clean the paper rollers with a damp cloth to remove dirt and debris.

So if you want to buy any cleaning products for card printer cleanings, such as cleaning pens, cleaning swabs, cleaning wipes, or cleaning kits, please just feel free to contact us!